Service Warranty Agreements
To show you that we stand behind our designs, Fiberdyne Labs' Edison Displays© have one of the best warranties in the industry. It is our goal to offer the best products in the world. In order to achieve that we are constantly learning and applying our experience to develop improved products and methods of customer service.
We are an ISO 9001:2008 certified organization and are always focused on our processes in order to continually improve both quality and customer satisfaction. Our customer service is not just lip service; we will gladly supply you with references that speak for themselves!
In addition to our ONE YEAR SATISFACTION WARRANTY, Fiberdyne Labs' Fiberdyne Energy division offers additional service and maintenance agreements, providing one of the most extensive product services in the industry. Our knowledgeable sales representatives will help you choose the service level that is right for you and your organization.
Edison Displays© Extended Service
This plan adds on-site labor to the warranty coverage. Thanks to the Edison CLOUD™ software, a Fiberdyne Energy certified technician can remotely access the sign to provide first level support and solve 99% of all possible problems immediately. In the event of hardware failure we will deploy a service technician with replacement parts to service and repair the Edison Displays© LED sign.
Edison Displays© Maintenance Service
This plan adds routine maintenance to the Extended Service.
Edison Displays© Custom Service
This plan allows services to be tailored to the site or customer.
Edison Displays© Zoning and Permits Service
As part of our installation service we can provide your multi-location business with a full service that includes the project management to obtain state and local permits for the sign sites.
Edison Displays© Installation Service
Fiberdyne Energy can provide our renowned installation services ensuring professional FE certified installation setup and our experienced engineering group can customize the design to fit your exact requirements. Fiberdyne Energy will provide you with a solution that will fit your needs like a glove!
Edison Displays©Ads Service
This plan adds content management as a service. Our skilled graphics department will help you bring your message from concept to reality. We will run your sign for you and make sure that the messages provide maximum impact.
Edison Displays© Installation Support
Engineering and training support on site with 90 day on-site warranty.